Proudly Based & Operating in the USA

Privacy Policy

Effective Date: 03/05/2025

Our website address is: https://havoksolutions.com.

Havok Solutions (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, havoksolutions.com (the “Site”).

1. Information We Collect

  • Personal Information: When you create an account, place an order, or contact us, we may collect your name, email, phone number, shipping and billing addresses, and payment details.
  • Non-Personal Information: We collect data such as browser type, IP address, device information, and browsing behavior on our Site.

2. How We Use Your Information

We use your information to:

  • Process transactions and fulfill orders
  • Provide customer support
  • Improve our Site and services
  • Send promotional materials (you may opt out)
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal data. However, we may share information with:

  • Third-party payment processors
  • Shipping and logistics providers
  • Service providers assisting with website functionality
  • Law enforcement if required by law

4. Data Security

We implement security measures to protect your data but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights

You may request access, correction, or deletion of your data. Contact us at contact@havoksolutions.com for inquiries.

6. Children’s Online Privacy Protection Act (COPPA) Compliance

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it immediately. If you believe we may have collected information from a child, please contact us at support@havoksolutions.com.

7. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page.